We’re thrilled to bring you Uber's 3-hour delivery service, providing fast and reliable delivery for your convenience.
Key Details:
- Delivery Radius: Available for customers within a 15km radius of 36 Enterprise Drive, VIC 3178.
- Operating Hours: Weekdays only, from 9:00 AM to 3:00 PM.
- Weight Limit: Applies to items weighing under 20kg.
- Exclusions: Certain restricted items TBA; the service is not available on weekends or public holidays.
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IMPORTANT: Do not select this option for weekends or public holidays. HVAC Direct is not responsible for delays caused by bookings on non-business days.
(We’re still actively working with our shipping platform team to improve accuracy.)
The Uber delivery option will appear in the courier selection list at checkout when all delivery conditions are met.
If you have any questions or need assistance, feel free to reach out to our friendly team before selecting Uber as your delivery option.
*Important Note
While 3 hours is our standard delivery timeframe, delays caused by unforeseen circumstances beyond our control may occur. HVAC Direct cannot be held responsible for such delays, but rest assured, we will do everything possible from our end to ensure timely delivery.
Default Undeliverable Action
For orders that cannot be successfully delivered, the following actions are available:
- Return to Us (default， you’ll be charged a fee calculated as 50% of the Delivery Fee. )
- Leave at Door (only if specified in the notes when placing your order，Disclaimer: Orders left at the door are at the customer's risk. We are not responsible for any loss or damage after delivery.)
Default Deliverable Action
For successfully deliverable orders, you can select one of the following options:
- Meet at Door (default)
- Leave at Door (only if specified in the notes when placing your order，Disclaimer: Orders left at the door are at the customer's risk. We are not responsible for any loss or damage after delivery.)
Enjoy fast, reliable, and convenient delivery right to your jobsite!
